EDUCATION & TRAINING
POST 16 EDUCATION
Level 2 Food Hygiene
Qualification
CPL Learning (Greene King)
November 2024
Grade:
Completed
BA (Hons) Stage & Production Management
Undergraduate Degree
Academy of Live Technology (Formerly Backstage Academy)
2020-2023
Grade:
1st
UAL Level 3 Extended Diploma in Live Events Production
Qualification
Gateshead College
2018-2020
Grade:
Distinction
First Aid Training
Training
Training4Logistics
October 2020
Grade:
Completed
Manual Handling Training
Training
Training4Logistics
October 2020
Grade:
Completed
Fire Safety Training
Training
Training4Logistics
October 2020
Grade:
Completed
Safety Passport
Certification
Safety Pass Alliance
November 2020
Grade:
Completed
SECONDARY EDUCATION
GCSE Business Studies
Grade B
Venerable Bede Academy (OCR)
GCSE English Language
Grade 5
Venerable Bede Academy (Edexcel)
GCSE English Literature
Grade 7
Venerable Bede Academy (Edexcel)
GCSE Geography
Grade 6
Venerable Bede Academy (AQA)
GCSE Mathematics
Grade 7
Venerable Bede Academy (AQA)
GCSE Modern Foreign Languages (Spanish)
Grade 6
Venerable Bede Academy (Pearson/Edexcel)
GCSE Science (Double Award)
Grade 5/6
Venerable Bede Academy (Pearson/Edexcel)
EXPERIENCE & SKILLS
Team Leader (Supervisor) & Hotel Receptionist
November 2024 - Present
Holmfield Arms (Greene King Pub & Grill)
Acquired & Practiced Skills
Table Service & Food Service
Bartending & Bar Back
Functions (including weddings)
Barrel Changing
Expediting
Customer Service
Sales
Allergens Awareness
Zonal POS System
Aztec Mobile POS
Line Checks & Stock Spot Checks
Bookings & Reservations
Hotel Night Porter
Hotel Receptionist
Hotel Reservations (Rezlynx)
Hotel Key Management (Dormakaba Ambiance)
Hotel Check-In & Check-Out
Front of House Team Member & Hotel Receptionist
October 2023 - November 2024
Holmfield Arms (Greene King Pub & Grill)
Acquired & Practiced Skills
Table Service & Food Service
Bartending & Bar Back
Functions (including weddings)
Barrel Changing
Expediting
Customer Service
Sales
Allergens Awareness
Zonal POS System
Aztec Mobile POS
Bookings & Reservations
Hotel Night Porter
Hotel Receptionist
Hotel Reservations (Rezlynx)
Hotel Key Management (Dormakaba Ambiance)
Hotel Check-In & Check-Out
Events Officer
July 2023 - October 2023
Calderdale College
Acquired & Practiced Skills
Event materials procurement
Corporate Events
Open Events
Event Design
Student Recruitment Events
Marketing
Social Media
Planning
Promotional Materials Design
Evaluation & Statistical Reporting
Event Organisation Systems (Eventbrite & Ticket Tailor)
Virtual Event Platforms (Swapcard)
Front of House Team Member
March 2022-July 2023
Holmfield Arms (Greene King Pub & Grill)
Acquired & Practiced Skills
Table Service & Food Service
Bartending & Bar Back
Functions (including weddings)
Barrel Changing
Expediting
Customer Service
Sales
Allergens Awareness
Zonal POS System
Aztec Mobile POS
Bookings & Reservations
Student Ambassador
October 2020-June 2023
Academy of Live Technology (Formerly Backstage Academy)
Acquired & Practiced Skills
Event organisation & co-ordination
Student Recruitment
Careers Fairs & Exhibitions
Guided Tours
Promotion & Marketing
Team Management
Health & Safety
Auditor
October 2021-February 2023
Serve Legal
Acquired & Practiced Skills
Licencing Compliance
Customer Service Standards Compliance
Cocktail Bartender
March 2021-October 2021
Kindred Spirit (Independent Leisure)
Acquired & Practiced Skills
Cocktail Making
Bartending & Bar Back
Customer Service
Sales
POS operation
Taking and managing payments
COVID-19 management
Food & Beverage Server
August 2019-September 2020
Stadium of Light Sunderland (Elior UK)
Acquired & Practiced Skills
Food Service
Bartending
Corporate Dining
Executive Box Service
Customer Service
Sales
Allergens Awareness
Taking and Managing Payments
POS operation
Functions & Events
KNOWLEDGE
Point of Sale (POS), Business, Hospitality & Hotels
Zonal Aztec
Zonal iZone Table Management & Bookings
Zonal iZone Events Bookings & Table Enquiries
SumUp
Unit4 Business World On
Dojo
Zoom
Rezlynx Guestline (Function Spaces & Hotel Rooms)
Dormakaba Ambiance
Live Events
ETC Eos
LXFree
QLab 4
QLab 5
Reidel Comms
Audacity
Operating Systems
MacOS
Windows
iOS
iPadOS
WatchOS
Microsoft 365 (Office)
Microsoft 365 (Online Suite)
Microsoft Excel
Microsoft Word
Microsoft Powerpoint
Microsoft Teams
Microsoft Forms
Microsoft Outlook
Microsoft Publisher
Microsoft OneNote
Microsoft OneDrive
Google Workspace
Google Drive
Gmail
Google Docs
Google Slides
Google Sheets
Google Forms
Google Classroom
Google Hangouts
Google Meet
iWorks Suite & Apple
Pages
Keynote
Numbers
iMovie
Final Cut Pro X
Marketing
Email Marketing
Wix Ascend
Social Media Marketing
Educational Tools
Google Classroom
Moodle
EBS On Track (Limited Experience)
Events Organisation & Marketing Tools
Eventbrite
Ticket Tailor
Swapcard
Lucid Chart
Lucid Spark
Social Media Marketing
Facebook
Meta Business
X (Formerly Twitter)
Tik Tok
LinkedIn
YouTube
Vimeo
GET IN TOUCH
CONTACT DETAILS
Phone
Please email or message through social media to get my phone number
Current Employer
Greene King (Pub & Grill), Wakefield
